Effective date: October 15, 2026
Welcome to Sami Sacha Flowers. This site is operated by Del Alma Group LLC ("Del Alma," "Sami Sacha Flowers," "we," "us," "our"). These Terms of Service govern your use of samisachaflowers.com and any order you place through it.
By placing an order or creating an account you accept these Terms. If you do not accept them, please do not order from us.
Changes to these Terms
We may update these Terms. The effective date above tells you when the current version took effect. Changes apply to orders placed after they take effect; they do not change the terms of an order you already placed. If a change is significant we will give notice on the site before it takes effect.
Who we sell to
We sell to individuals and to businesses, including florists, event planners, designers and studios buying wholesale. You may buy for personal use or for your business. You may not resell our site content, and you may not buy from us to operate a competing marketplace.
You must be at least 18 years old, or have the consent of a parent or guardian, to place an order.
Accounts
Some orders require an account. If you create one, give accurate information and keep it current. You are responsible for your password and for everything done through your account. Tell us promptly if you think someone else is using it.
Prices, taxes and payment
Prices are shown in US dollars and do not include sales tax. We calculate and charge any applicable sales tax, surcharges and delivery fees, and you will see the full amount before you submit your order.
We accept Visa, MasterCard, Discover and American Express, and the other payment methods shown at checkout. By placing an order you authorize us to charge the payment method you provide for the total shown.
Prices and availability can change. Flowers are a seasonal, living product, and occasionally a variety is unavailable after you order. If that happens we will contact you to substitute, reschedule or refund.
If we discover an obvious pricing error we will contact you before charging you, and you may confirm the corrected price or cancel at no cost.
Subscriptions and automatic renewal
Some of our products are sold as subscriptions. If you buy one, this section applies and it is important that you read it.
Your subscription renews automatically. When you place a subscription order you agree that we will charge your payment method on the schedule you chose at checkout, either every month or every two weeks, at the price shown, until you cancel. The price, the billing frequency and the date of the first charge are shown to you before you submit the order, and you must affirmatively accept those renewal terms to place it.
You can cancel at any time. To cancel, email info@samisachaflowers.com with "Cancel subscription" in the subject line, or call (385) 294 0150 during business hours. We will process your cancellation within one business day of receiving your request, and we will confirm it to you by email. We will not require you to explain yourself, speak to anyone, or take any step beyond that request.
Cancellation takes effect at the end of the billing period you have already paid for. A shipment already in production or in transit will still be delivered.
Reminders. At least once a year we will send you a reminder, by the same means you used to sign up, telling you what the subscription is, how often and how much we charge, and how to cancel.
Price changes. If the price of your subscription changes, we will tell you between 7 and 30 days before the new price takes effect, and we will tell you how to cancel before it does.
Free and promotional trials. If your subscription begins with a free or discounted period longer than 31 days, we will tell you between 3 and 21 days before it converts to a paid subscription.
Delivery
You choose a delivery date at checkout. We will send you tracking information by email. Our deliveries require a signature, so please arrange for someone to receive the box.
Flowers are perishable. Please unpack and process them as soon as they arrive. If anything about your delivery is not right, contact us as described below and we will make it right.
Returns and refunds
Our returns and refunds are governed by our Returns and Refund Policy, which forms part of these Terms. Please read it before you order.
Changes to an order
We can modify an existing order if you tell us at least 7 days before the delivery date. Once an order has shipped we cannot modify it. To request a change, email info@samisachaflowers.com with "Change to order" and your order number in the subject line, and include your name, address, contact details and the change you want.
Our content
The text, photographs, graphics, logos, page design and software on this site belong to Del Alma Group LLC or to our partners, and are protected by copyright, trademark and other laws. You may view and share our pages, and print what you need for your own purchase. You may not copy, republish, sell or build on our content for commercial purposes without our written permission.
Our names, logos and marks may not be used without our written permission, including as metadata on other sites.
What you may not do
- Use the site for anything unlawful, or to infringe anyone's rights.
- Interfere with the site, or try to gain access to parts of it you are not authorized to use.
- Scrape, harvest or copy the site systematically, or use it to build a dataset or a competing service.
- Submit content that is false, abusive, or that you do not have the right to submit.
Disclaimers
We provide the site and our services as they are. Except as expressly stated in these Terms or in our Returns and Refund Policy, and except where the law does not allow it, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise the site will be uninterrupted or error free.
Nothing in these Terms excludes or limits any right you have that the law does not allow us to exclude or limit.
Limitation of liability
To the extent the law allows, our total liability for any claim relating to the site or an order is limited to the amount you paid us for the order the claim relates to.
To the extent the law allows, we are not liable for indirect, incidental, consequential or special damages, or for lost profits or goodwill. Some states do not allow these exclusions, in which case they do not apply to you.
Indemnity
You agree to indemnify and hold harmless Del Alma Group LLC, its affiliates, and their officers, managers, employees and agents, from claims and costs, including reasonable legal fees, arising from your misuse of the site, your breach of these Terms, or your infringement of someone else's rights. This does not apply to claims caused by our own conduct.
Privacy
Our Privacy Policy explains what we collect and the choices you have, including how California residents opt out of the sharing of personal information for advertising. It forms part of these Terms.
Governing law
These Terms are governed by the laws of the State of Utah, without regard to its conflict of laws rules, and any dispute will be brought in the state or federal courts located in Utah County, Utah. If you are a consumer resident in another state, this does not take away the protection of any mandatory consumer law of the state where you live, or your right to bring a claim in your local small claims court.
If part of these Terms does not hold
If a court finds any part of these Terms unenforceable, that part will be applied as closely as the law allows to what it was meant to do, and the rest stays in effect.
Termination
We may change or discontinue the site or any part of it at any time. We may close your account if you breach these Terms. Any order placed before that will be honored on the terms that applied when you placed it.
Contact us
Del Alma Group LLC, operating as Sami Sacha Flowers
1350 West 200 South #7
Lindon, UT 84042
Email: info@samisachaflowers.com
Phone: (385) 294 0150
